Frequently Asked Questions
What is AusPokies99?
AusPokies99 is an Australia-focused pokies information platform designed to help players understand online pokies features, bonuses, payment methods, VIP programs, and responsible gambling practices.
How do I create an account?
To create an account, select “Register”, enter your mobile number, and complete the SMS verification process. Once verified, you can access your account and available features.
What deposit methods are available?
Supported deposit methods may include PayID, bank transfer, selected e-wallets, and cryptocurrency. Available options can vary, so please check the Deposit section after logging in.
How do withdrawals work?
Withdrawals can be requested from the Withdraw section of your account. Choose a preferred method, enter the amount, and submit your request. Processing times may vary depending on the method used.
Are bonuses or promotions available?
Promotions may be offered from time to time, including welcome bonuses, daily activities, or VIP rewards. Bonus terms and availability can change, so we recommend reviewing the current promotions page for details.
How does the VIP program work?
The VIP program is based on player activity levels. As participation increases, users may unlock additional benefits such as cashback offers, exclusive support, or personalised promotions.
Is AusPokies99 mobile-friendly?
Yes. The platform is optimised for mobile and tablet browsers, allowing users to access features without installing a separate application.
How do you support responsible gambling?
AusPokies99 promotes responsible gambling by providing educational resources and encouraging players to set limits, take breaks, and play within their means. We recommend seeking professional support if gambling becomes a concern.
How can I contact support?
If you need assistance, our support team is available via Live Chat to help answer general questions or guide you to the right resources.
Still have questions? Contact our Live Chat Support anytime — we’re here for you 24/7.